Canadian Return Process

At SPANX, we’ve always got your butt covered. If you aren’t 100% happy with your purchase, we gladly accept returns within 90 days of the order delivery date.

We can only accept returns if the merchandise was directly purchased from Spanx.com. Your refund will be issued in the same form as the original payment. The original shipping and handling will not be refunded.

We are unable to process exchanges at this time. If another size or style is needed, we recommend you return and reorder. Please call us at 1.888.806.7311 if you need additional assistance. We are happy to help!

 

1: PACKAGE ITEM(S) ORDERED

Include a copy of the original packing slip in the box so that we can easily locate your order.

 

2: MAIL YOUR RETURN PACKAGE

Mail items(s) to our return address below:

Powerhouse Retail Services
Attn Spanx Returns
6155 Belgrave Road Unit 3
Mississauga ON. L5R 4E6

Please note: all returns must be mailed, as there is no ability to accept in-person returns at this address

 

3: GET A REFUND CONFIRMATION

We'll send you an email when your refund has been processed. Your refund will be issued in the same form as the original payment.

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