What is the SPANX 100% Satisfaction Guarantee?

At SPANX, we’ve always got your butt covered. If you aren’t 100% happy with your purchase, let us know and we will make it right.”

We love hearing your feedback- the good, the bad and the ugly.  We're always looking for new ways to improve.  Basically, when you're happy, we're happy!

If you'd like to return an item, just send it back within 90 days of delivery for a full refund of the purchase price! (Minus shipping, handling, gift wrap and other such costs.) We only accept returns for items that have not been worn, altered or washed. All tags must be attached and packaging intact.

  • A refund will be issued in the same form as the original payment within 30 days of receiving your return order.
  • If you are returning a gift, the original purchaser will be credited.
  • We can only accept returns if the item was directly purchased from spanx.com. 
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