We're sorry to hear that! All codes are case sensitive, and please make sure you type in the code directly rather than copying and pasting it. Please note, we do not currently allow more than one code or promotion to be applied to an order. Also, make sure you check the terms and conditions of the code, to make sure the code is not expired and applies to the item you are looking to purchase.
If you are still having difficulty, please give us a call at 1-888-806-7311 during our normal business hours of 8AM to 8PM EST and we'd be happy to assist you with placing your order.
Please note, promotional codes cannot be combined with Black Friday or Cyber Monday sales. The website will automatically apply the best offer for your purchase!