How can I return an item?

Our returns process is free and easy! You have up to 90 days after placing your order to submit your return. To get started simply visit Click the “Start Free Return” button and follow the on-screen instructions. If you checked out as a guest when purchasing, you’ll need your order number and email address which can be found on your packing slip or your confirmation e-mail. Once you receive your prepaid return label, adhere it to any packaging (with your return inside) then stick it in your mailbox for pickup or drop it off at any approved USPS or FedEx facility.

Please make note of your return tracking number so you can see when it arrives to our warehouse. Once your package is received, your refund will be sent to your original form of payment within 3 - 5 business days.

For any returns from Canada, please call us at 1.888.806.7311 for help.

Spanx items purchased from our retail partners, need to be returned back directly to them.

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