That’s a great question! Here at SPANX, we’re so eager to get your products out to you we only have a short time frame in which we can cancel or make adjustments to your order. If you can give us a call within 30 minutes of placing your order, we should be able to help you in most cases.
We highly recommend calling as opposed to any other form of communication. Calling us makes sure your request is seen and handled as quickly as possible. We’re available 7 days a week from 8am to 8pm EST, except on Christmas Eve and Christmas Day! Give us a call at 1-888-806-7311!
Don’t worry if it has been more than 30 minutes, we’ve got your butt covered with free returns for up to 90 days within the United States. For more details visit www.spanx.com/returns.